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Feedback Categorizer

Analyze and categorize customer feedback into actionable themes using affinity mapping.

/feedback-categorizer

Time Saved

4-6 hrs → 30 min

Compared to doing it manually

Slash Command

/feedback-categorizer

Type this in Claude to run the skill

The Problem

Feedback floods in from support, NPS, reviews, and sales calls — but it sits in silos. Without categorization, the loudest voices win, not the most important themes.

What You Get

  • ✓Theme extraction with frequency counts
  • ✓Sentiment analysis (positive/negative/neutral)
  • ✓Urgency scoring
  • ✓Representative quotes preserved
  • ✓Prioritized recommendations
  • ✓Exec-ready summary

How to use this skill

  1. 1Download the skill file using the button on this page
  2. 2Add the file to your .claude/skills/ folder in your project
  3. 3Type /feedback-categorizer in Claude to run the skill

Best For

Monthly feedback reviewsFeature prioritizationExec presentationsCustomer health monitoring

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Frequently Asked Questions

Common categories: bugs, feature requests, usability issues, praise, questions. Tag by product area, user segment, and severity. Use consistent taxonomy so you can track trends over time.

Aggregate by theme, quantify impact (how many users, how often), connect to metrics, and prioritize against roadmap. Share insights with the team regularly — not just when planning.