Terms of Service

mySecond, LLC

Effective Date: June 19, 2026 · Last Updated: June 19, 2026

1. Acceptance and Scope

1.1 Acceptance. By accessing or using mysecond.ai (the "Platform"), creating an account, or purchasing any subscription, you agree to be bound by these Terms of Service ("Terms"). If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1.2 The Parties. These Terms are a legally binding agreement between you and mySecond, LLC, a Delaware limited liability company ("mySecond," "we," "our," or "us").

1.3 Scope. These Terms govern self-serve use of the Platform, including the free skills library, the Solo PM Operating System, and the Team PM Operating System. Professional services engagements — including Discovery Audits, Implementations, and Managed Services — are governed by a separate Services Agreement and the applicable Statement of Work, which control for those engagements.

1.4 If You Do Not Agree. If you do not agree to these Terms, do not use the Platform.

2. Definitions

"mySecond" means mySecond, LLC, a Delaware limited liability company.
"Platform" means, collectively: (a) the mySecond App — the web application hosted at mysecond.ai; and (b) the mySecond skill library and configuration files that you download and run locally through Claude Code on your own devices (the "Local Skills"). Content processed by Local Skills runs on your machine and is not transmitted to mySecond unless you sync it to the App.
"Local Skills" means the mySecond skill library and configuration files that you download for use locally via Claude Code, including individual skill files and downloadable kits.
"Services" means any subscription plan or one-time-purchase product offered by mySecond under these Terms.
"Subscription" means a recurring paid plan (Solo PM OS or Team PM OS).
"Content" means any data, files, text, or materials you upload, submit, create, or sync through the Platform.
"Account" means the registered user account you create to access the mySecond App.
"Team Account Owner" means the company that purchases a Team Plan, acting through a designated administrator.

3. Account Registration and Security

3.1 When an Account Is Required. An Account is required to subscribe to a paid plan or use the mySecond App. An Account is not required to download individual free skills; by downloading a free skill, you accept these Terms with respect to that download and the license in Section 5.3.

3.2 Accurate Information. You must provide accurate, complete, and current information when creating an Account.

3.3 Credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your Account.

3.4 Eligibility. You must be at least 18 years old to create an Account or use the Platform.

3.5 Notice of Compromise. You must notify mySecond immediately at support@mysecond.ai if you suspect unauthorized access to your Account.

3.6 Suspension. mySecond reserves the right to suspend or terminate Accounts that violate these Terms or are reasonably suspected of being compromised.

3.7 Team Plans — Seat Administration. Team Plans are purchased and administered by a company (the "Team Account Owner"). The Team Account Owner owns all Content created within the Team workspace, including shared context files and skill outputs, and acts through a designated administrator authorized to provision, manage, and remove individual user seats. By configuring Team Plan administration on behalf of a company, the administrator represents that they have authority to bind that company to these Terms. When a user seat is removed, that user's access ends; Content created within the Team workspace remains with the Team Account Owner.

4. Subscriptions, Billing, and Cancellation

4.1 Plans and One-Time Purchases. mySecond offers subscription plans billed monthly. Current plan details and pricing are available at mysecond.ai/pricing. One-time purchases are non-subscription, non-recurring, and grant a perpetual license to the delivered files subject to Section 5.3.

4.2 Auto-Renewal. Subscriptions automatically renew at the end of each billing period at the then-current pricing, using the payment method on file, until cancelled. By subscribing, you affirmatively consent to this recurring charge. For California residents and residents of other states with automatic-renewal laws, you acknowledge that: (a) your subscription will continue until you cancel; (b) you may cancel at any time using the method in Section 4.3; and (c) you will receive confirmation of your subscription terms by email after purchase.

4.3 Cancellation. You may cancel at any time by emailing support@mysecond.ai or, where available, through in-app self-service cancellation. No call or in-person visit is required. We will confirm your cancellation by email. Cancellation takes effect at the end of your current billing period, and you retain access through the end of the paid period.

4.4 No Refunds. Fees paid for any billing period in which you have had access to the Platform are non-refundable, except where required by applicable law.

4.5 Price Changes. mySecond may change subscription pricing with at least 30 days' advance notice. For material price increases, you will be asked to affirmatively accept the new pricing before your next renewal; if you do not accept, your subscription will not renew.

4.6 Taxes. You are responsible for all applicable taxes on your purchases. mySecond will collect taxes where required by law.

5. Acceptable Use

5.1 Lawful Use. You agree to use the Platform only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Conduct. You may not:

Resell, sublicense, or distribute access to the Platform or its outputs to third parties for commercial purposes;
Reverse engineer, decompile, or attempt to extract the source code of the Platform;
Scrape, crawl, or systematically extract data from the Platform via automated means;
Use the Platform to develop a competing product or service;
Impersonate any person or entity or misrepresent your affiliation;
Upload or transmit malicious code, viruses, or any content that is unlawful, harmful, or violates third-party rights;
Attempt to gain unauthorized access to any part of the Platform or its underlying systems.

5.3 Free Skills Library — Usage Rights. Skills you download from the free skills library may be used within your company for internal business purposes. You may modify downloaded skills and share them with teammates inside your company. You may not: (a) resell, redistribute, or license skills to third parties; (b) publish or make skills publicly available outside your company; (c) remove or alter mySecond attribution where present; or (d) incorporate skills into a product or service that competes with mySecond.

5.4 Enforcement. mySecond reserves the right to suspend or terminate access for violations of this Section without notice.

6. AI-Generated Content

6.1 AI Assistance. The Platform uses artificial intelligence, including large language models provided by Anthropic (Claude), to generate, analyze, and assist in creating content and recommendations.

6.2 No Guarantee of Accuracy. AI-generated outputs are provided as a starting point and may contain errors, omissions, or outdated information. You are solely responsible for reviewing, validating, and approving any AI-generated content before relying on or using it in your business.

6.3 Professional Judgment Required. AI-generated content does not constitute legal, financial, medical, or other professional advice. mySecond does not warrant that outputs will achieve any specific business outcome, including revenue growth, hiring savings, or user-engagement improvements.

6.4 Input Responsibility. You are responsible for ensuring that any Content you input into the Platform does not violate applicable law or third-party rights. Do not submit confidential information you are not authorized to share.

6.5 No Model Training on Your Content. mySecond will not use your Content to train AI models. Our AI subprocessor (Anthropic) processes your inputs via its commercial API under terms that do not use API inputs to train its models by default. See our Privacy Policy for details.

7. Intellectual Property

7.1 Platform Ownership. mySecond owns all right, title, and interest in and to the Platform, including its software, design, skill framework, methodology, SKILL.md schema, training materials, and all associated intellectual property.

7.2 Your Content. You retain ownership of all Content you submit to the Platform and all outputs generated from your Content through the Platform.

7.3 License Grant to mySecond. By using the Platform, you grant mySecond a limited, non-exclusive, royalty-free license to process, store, and use your Content solely to provide the Services. mySecond may use anonymized, aggregated data derived from usage for product-improvement purposes, provided no personally identifiable information is included.

7.4 License to You. mySecond grants you a limited, non-exclusive, non-transferable license to access and use the Platform during your subscription term, solely for your internal business purposes.

7.5 No Transfer. Nothing in these Terms transfers ownership of the Platform, its underlying technology, or mySecond's methodology to you.

8. Third-Party Services

The Platform integrates with third-party services including Supabase, Stripe, PostHog, Resend, Kit (formerly ConvertKit), Anthropic, GitHub, Vercel, Railway, and Sentry. Your use of the Platform is subject to the applicable terms and privacy policies of these third-party providers. mySecond is not responsible for the practices or content of third-party services. A current sub-processor list is maintained in our Privacy Policy.

9. Confidentiality

9.1 Each party agrees to keep confidential any non-public, proprietary information disclosed by the other party in connection with the Services, and not to disclose it to third parties or use it for any purpose other than the Services.

9.2 This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without reference to the confidential information; or (d) must be disclosed by law or court order (with prompt notice to the other party where permitted).

9.3 This Section supplements but does not replace any separate Non-Disclosure Agreement or confidentiality provisions in a Services Agreement.

10. Disclaimers

10.1 THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 mySecond does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components, or that any defects will be corrected.

10.3 mySecond does not warrant that the Platform or its outputs will achieve any specific business outcome.

11. Limitation of Liability

11.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MYSECOND'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM — WHETHER IN CONTRACT, TORT, OR OTHERWISE — SHALL NOT EXCEED THE GREATER OF (a) THE TOTAL FEES YOU PAID TO MYSECOND IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS (US$100).

11.3 Savings Clause. IF THE LIMITATION OR EXCLUSION IN THIS SECTION 11 IS HELD UNENFORCEABLE OR INAPPLICABLE FOR ANY REASON, MYSECOND'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11.4 Exceptions. Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law — including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, and including any liability that cannot be limited or excluded under the mandatory law of your country of residence (for example, certain product-liability and consumer-protection rights in the European Economic Area and the United Kingdom). Where such mandatory law applies, the limitations in this Section 11 apply only to the extent that law permits.

12. Indemnification

You agree to indemnify, defend, and hold harmless mySecond and its members, managers, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform in violation of these Terms; (b) your Content; (c) your violation of applicable law; or (d) your breach of any representation or warranty in these Terms.

13. Termination

13.1 By You. You may stop using the Platform at any time and may cancel your subscription as described in Section 4.3.

13.2 By Us. We may suspend or terminate your access if you violate these Terms, engage in fraudulent or abusive behavior, or where required by law.

13.3 Effect. Upon termination, your right to access the Platform ends; you may retain files you have already downloaded; no refunds are provided except as required by law; and Sections that by their nature should survive (including Sections 6, 7, 9, 10, 11, 12, and 14) remain in effect.

14. Governing Law and Disputes

14.1 Governing Law. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. This choice of governing law does not deprive you of the protection of mandatory consumer-protection rights of the jurisdiction in which you reside where those rights cannot be waived by contract.

14.2 Venue. Any dispute arising out of or relating to these Terms or the Platform shall be brought in the state or federal courts located in California, and you and mySecond consent to the personal jurisdiction of those courts. Either party may also bring an individual claim in a small-claims court of competent jurisdiction if the claim qualifies.

14.3 Equitable Relief. Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual-property rights or breach of confidentiality obligations.

15. California Users — CCPA Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the rights to know, delete, correct, opt out of sale/sharing (we do not sell or share for cross-context behavioral advertising), and non-discrimination. To exercise these rights, contact privacy@mysecond.ai. Details are in our Privacy Policy.

16. European Users — GDPR Rights

If you are located in the EEA, UK, or Switzerland, you have rights under the GDPR and applicable local law, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Nothing in these Terms waives any non-waivable right under the mandatory law of your country of residence. To exercise these rights, contact privacy@mysecond.ai, and you may lodge a complaint with your local supervisory authority. Details are in our Privacy Policy.

17. Changes to Terms

mySecond may update these Terms from time to time. We will revise the "Last Updated" date and, for material changes, provide notice by email or a prominent notice on the Platform. Your continued use of the Platform after the effective date of the updated Terms constitutes acceptance.

18. General Provisions

18.1 Entire Agreement. These Terms, together with any applicable Order Form, Services Agreement, or Statement of Work, constitute the entire agreement between the parties regarding the subject matter and supersede all prior agreements.

18.2 Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

18.3 Waiver. Failure to enforce any provision does not constitute a waiver of future enforcement rights.

18.4 Assignment. You may not assign these Terms or any rights hereunder without mySecond's prior written consent. mySecond may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you.

18.5 Force Majeure. Neither party is liable for delays or failures in performance caused by circumstances beyond its reasonable control.

18.6 Notices. Legal notices to mySecond must be sent to support@mysecond.ai and by mail to: mySecond, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713.

19. Contact

mySecond, LLC General: support@mysecond.ai · Privacy requests: privacy@mysecond.ai Website: mysecond.ai